Buyer Protection

Your needs come first and hence, our buyer protection program is designed to provide you with the trust and comfort required for online trading in the B2B marketplace. Keeping your requirements in mind, we have created a six fold protection plan, which will ensure you are 100% protected through your journey at Shopers360.com.

 Only Verified Suppliers

  • Shopers360.com suppliers and products are thoroughly verified before being brought onboard.
  • Each supplier goes through a Know Your Customer (KYC) process for added security and stability.

 Guaranteed Availability

  • All products showcased for auctions come with guaranteed availability.
  • Products, once listed on the auction platform, cannot be sold by the supplier till the duration of the auction is not complete.

 Payment Security

  • Buyer deposits and payments will be done via secured account with PayUmoney and CCAvenue.
  • Payment is released to the Supplier only after the confirmation of delivery by buyer.

 QX Inspection

  • A comprehensive inspection service under the name of QX is available to buyer and supplier.
  • QX inspection is undertaken by experienced Shopers360.com members or a well known 3rd party vendor.
  • QX logo will be clearly marked in the auctions verified by Shopers360.com.
  • Suppliers requested inspection is shared with all the buyers.
  • Buyer requested inspection is only shared with that particular buyer.

 Insured Shipping

  • Shopers360.com provides on demand insurance from leading companies, such as ICICI Lombard if requested.
  • Shopers360.com can manage Varieties of delivery needs all across India.

 7 Days Dispute Resolution

  • In rare occasions, when there are disputes, we offer a definite resolution within a week to all our buyers.